Shipping & Returns

Please be aware that when you receive your order you may be potentially charged taxes and duties by your home country. Returns or refunds cannot be accepted if you choose not to accept the package. Shipping is via French Colissimo and orders are processed as soon as possible: 1-3 business days unless prior arrangement, an notification will be sent to you via email when your order is shipped.

Estimates for STANDARD shipping by Colissimo are 2-5 business days for France, and 3-5 business days for France. It can take less time, or longer depending on Customs Declaration, the postal company in your country or the season, that can cause delay. For click and collect purchases, provided you have given adequate contact details, you will be contacted to arrange a time for collection. Returns: appearance and size may vary slightly from the photos and descriptions given on this site, as all articles are made by human hands. In the case you are not happy with your purhcase, returns must be pre-approved via tara.peronnet@gmail.com. The cost of the items only can be refunded (and not shipping, without credit card merchant or paypal commissions). For items being returned, we cannot be held responsible for items being lost or damaged in transit. For exchange/refunded items : the client is responsible for all shipping costs. Please notify us of your desire to exchange any pieces within 14 days of your reception.